Política de Privacidad

1. El Alcance

This policy describes the personal data the Company collects about natural persons, including how it is processed, shared with third parties, protected, and otherwise handled.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 En esta Política, "tratamiento" se refiere a cualquier operación que implique el uso o la recopilación de Datos Personales, incluida su gestión, estructuración y almacenamiento.

Nuestros servicios están destinados al público en general y no están diseñados para personas menores de 18 años. No recopilamos de forma consciente información de menores de edad ni les permitimos utilizar nuestros servicios. Si llegamos a tener conocimiento de dicha información, la eliminaremos a la brevedad posible.

2. Qué Datos Personales Tenemos Sobre Usted

When you access our services, channels, or website, we collect Personal Data. In certain circumstances, we may also request Personal Data from you directly.

In some cases, we collect your Personal Data by analysing how you use our Services or support channels, or by receiving your information from third-party partners.

3. Sin Obligación de Divulgar Información Personal

You are not required to provide us with any Personal Data. However, withholding it may prevent us from delivering our Services or granting you access to the website.

4. Qué Datos Personales Recopilamos

The information collected is not personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting through us to a third-party online trading platform.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base Legal y Motivos del Tratamiento de Datos Personales

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

5.3 For further details on the processing carried out to safeguard legitimate interests, please contact us by email.

5.4 Below is a list of the reasons and legal bases on which we may use the information you provide to us:

6. Transferencia de Datos Personales a Terceros

The Company may also share Personal Data with third-party service providers, including hosting providers, IP address storage services, and user experience analytics platforms.

You may also request that we share specific personal data with third-party trading platforms. In such cases, we will share the personal data you have provided with those platforms. Your personal data will be subject to their respective privacy policies and may be shared with multiple third-party trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services it provides to its clients.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or buyers, with lenders of the Company or any other group entity, in connection with a relevant transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group business.

7. Cookies y Servicios de Terceros

Third-party services — such as advertising providers or analytics companies — may be used on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, save your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Algunas de las cookies que utilizamos son cookies de sesión. Estas se descargan temporalmente en su dispositivo y permanecen activas solo mientras el navegador está abierto. Otras son cookies persistentes, que permanecen en su dispositivo tras cerrar el navegador. Estas últimas permiten al Sitio Web reconocerle como usuario recurrente y facilitarle el regreso al sitio.

7.5 Please be aware that disabling cookies may affect the performance of certain features or functions on the Website.

Online Tracking Notice: This service does not currently support do-not-track signals.

8. Conservación de Datos Personales

8.1 La Empresa conservará sus Datos Personales durante el tiempo necesario para cumplir con la finalidad del tratamiento descrita en esta Política, o durante períodos más prolongados según lo permitan las leyes, reglamentos y disposiciones aplicables.

We will share your information with third-party trading platforms for 12 months. If you consent to continued sharing, we will extend this for a further 12 months.

We periodically review the Personal Data we hold to ensure it is no longer required.

9. Transferencias Internacionales

9.1 Su información personal puede ser transferida a otros países, incluida la transmisión a terceros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger los Datos Personales que usted proporciona y garantizar que quienes accedan a dichos datos respeten sus derechos y le ofrezcan acceso a recursos legales efectivos.

9.3 The Company can provide information about the security measures it uses to protect personal data transferred to third countries or international organisations. To request this information, contact: support@nacarinvestorio.com

10. Seguridad de los Datos Personales

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will remain free from security vulnerabilities. We are not liable for intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including any Personal Data disclosed due to transmission errors, unauthorised third-party access, or other causes beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties handle or protect your Personal Data.

Transmitting personal data over the internet carries inherent security risks. The Company cannot guarantee the security of any personal data you send to us online.

11. Hipervínculos a Sitios Web de Terceros

The website includes links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how those sites or applications collect or process personal data. This Policy does not apply to any actions taken through them.

11.2 When accessing any third-party website or application, read its privacy policy before using it. Exercise caution when sharing any Personal Data with third parties.

12. Modificaciones a Esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised Policy on our website.

12.2 When significant changes are made to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise specified, any changes take effect upon publication of the revised Policy.

13. Sus Derechos

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer require. You may also restrict the scope of how your personal data is processed.

If you are an EEA resident, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Derechos de acceso Usted tiene derecho a verificar la exactitud de los Datos Personales que se están procesando sobre usted y a acceder a ellos. La Empresa proporcionará una copia electrónica de sus Datos Personales en curso de procesamiento y podrá cobrar una tarifa razonable por copias adicionales. Si lo solicita, los datos se pondrán a disposición en formato electrónico. El derecho de acceso no puede ejercerse en detrimento de los derechos y libertades de terceros. Si una solicitud perjudica los derechos o libertades de otra persona, la Empresa podrá denegarla o limitar su alcance.

13.4 Right of Rectification The Company may rectify inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be corrected, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of personal data concerning you that is based on our legitimate interests or those of a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones de procesamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su procesamiento. Una vez restringidos, sus Datos Personales solo podrán conservarse con su consentimiento, para establecer, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access and receive the personal data you have provided to the Company in a structured format. You may also request that your personal data be transferred directly to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights or freedoms of third parties.

13.8 Derecho de oposición Puede oponerse en cualquier momento al uso de sus Datos Personales basado en intereses legítimos perseguidos por la Empresa o un tercero, incluida la elaboración de perfiles fundamentada en dichos intereses. Si la Empresa acredita motivos legítimos imperiosos para el tratamiento, solo podrá continuar si usted no logra demostrar que sus derechos, libertades o intereses prevalecen sobre dichos motivos, o que el tratamiento es necesario para el ejercicio, establecimiento o defensa de derechos legales. En materia de marketing directo, el derecho de oposición al tratamiento de sus Datos Personales es incondicional y puede ejercerse en cualquier momento.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that point. You also have the right to lodge a complaint with the relevant supervisory authority. A complaint may be submitted to any supervisory authority established by an EU member state to protect individuals' fundamental rights in relation to the processing of Personal Data within the European Union. Please note that EU and member state legislation may limit your rights regarding your Personal Data, as set out in this section 13.

We will respond to requests made under section 13 of this agreement within one month of receipt. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you within the first month, along with the reasons for the delay.

Provided the request falls within the scope of Article 13, information requested under that article will be provided free of charge. Where a request is unfounded or excessive — particularly if repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If we have reasonable grounds to doubt the identity of the person who submitted a request, we may ask the requester to provide reasonable means of verification.